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  • 24th May, 2019
  • 11:08

    EMERGENCY Maintenance Notification TT # 242218

    Please be advised that Atlas Communications will be performing the following service affecting maintenance on the dates and times shown below.

    Atlas TT#: 242218
    Area Affected: Queen's Island, Belfast
    Start Time: 22:00 BST on Friday 24th May, 2019
    End Time: 23:59 BST on Friday 24th May, 2019
    Expected Outage: None - at risk only.
    Reason for Maintenance: Replacement of failed fan tray module on core networking equipment.

  • 5th Feb, 2019
  • 12:13

    Atlas Communications Maintenance Notification TT # 239791

    Please be advised that Atlas Communications will be performing the following service affecting maintenance on the dates and times shown below.

    Start Time: 08.00 on Saturday 16th February 2019
    End Time: 12.00 on Saturday 16th February 2019
    Expected Outage: None - at risk only.
    Reason for Maintenance: NIE are conducting maintenance works at the Heron Road datacentre. During this period the datacentre will run on generator power. We do not expect any outage to your service, however it will be at risk.

    Please email customer.service@atlas-comms.com or call one of the numbers below, quoting the Atlas TT # above if you have any questions or need any further information.

  • 24th Nov, 2017
  • 12:14

    Atlas Communications Maintenance Notification TT # 232332

    Please be advised that we have been notified that one of our upstream providers will be performing the emergency service affecting maintenance on the dates and times shown below.

    Atlas TT#: 232332
    Start Time: 2017-11-29 02:00:00 GMT
    End Time: 2017-11-29 06:00:00 GMT
    Expected Duration: 2 hours
    Reason for Maintenance: One of our upstream providers has had a hardware failure and needs to replace their equipment. During this window there may be some disruption to internet services as we fail over to resilient circuits.

    Please email customer.service@atlas-comms.com or call +44 (0)28 9078 6999, quoting the Atlas TT # above if you have any questions or need any further information.
     

  • 5th Oct, 2017
  • 16:06

    Power Outage at Arc Apartments - Tuesday 10th October, 10:00

    Please be aware that Atlas Communications has been made aware that there will be a power outage affecting the Arc Apartments telecommunications services on the dates and times shown below.

    Start Time:       10:00 on 10/10/17

    End Time:         14:00 on 10/10/17

    During this time period, broadband and telephone services will be unavailable.

    Please email customer.service@atlas-comms.com or call 028 9078 6868, quoting the Atlas TT # above if you have any questions or need any further information.

  • 19th Apr, 2017
  • 07:43

    Atlas Communications Maintenance Notification TT # 228171 NR

    Please be advised that Atlas Communications will be performing the following at risk maintenance on the dates and times shown below.

    Atlas TT#: 228171
    Circuits Affected: %CIRCUIT_ID%
    Start Time: 23:00 - 02/05/2017 GMT
    End Time: 07:00 - 03/05/2017 GMT
    Expected Outage: At Risk Notification - No Downtime Expected
    Reason for Maintenance: Replacement of Cable

    Please email customer.service@atlas-comms.com or call one of the numbers below, quoting the Atlas TT # above if you have any questions or need any further information.

    Kind Regards,

    Atlas Communications (NI) Ltd.

    Phone: 028 9078 6868
    Email: customer.service@atlas-comms.com

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